Refund Policy

Purchases and refund requests

This Refund Policy applies to purchases from bulin 47 freestyle ai video.

Refunds may be granted for billing errors, unauthorized charges, technical failures that prevent delivery of paid core features, non-delivery of purchased credits, or where required by applicable law. Refund eligibility is assessed from the order status and actual service delivery.

To request a refund, contact support@bulin47freestyle.site with your account email, order number or transaction ID, purchase date, reason for the request, and any supporting evidence. Approved refunds are sent to the original payment method; the time for funds to post depends on the payment provider and card issuer.

One-time credits and failed generations

We sell one-time credit packs without recurring subscriptions. Once the system confirms that a generation task has failed or been canceled, credits charged for that task are returned. A task still processing or awaiting provider confirmation is not automatically refunded merely because it takes longer. A credit return is not a cash refund.

A full payment refund revokes the unused credits from that purchase. Partial refunds require review of the payment and service delivered. Mandatory consumer rights under applicable law remain in effect.

Help

Keep your order number or transaction ID when contacting support@bulin47freestyle.site. Do not send passwords or full payment card details. The Terms of Service also apply.